SERVICES AND AMENITIES
DIGITAL MAIL SERVICE
DoD is implementing a digital service for official mail that cuts down on processing time and improves accountability. The new Digital
Delivery Mail Program (DDMP) offers five benefits and is part of several DoD-wide efforts in business management reform.
The online delivery options for physical mail will affect roughly 26,000 DoD employees.
The Defense Post Office (DPO) currently processes up to 13,000 pieces of mail daily. The DDMP cuts the time for manual processing by up
to three hours.
The mail is automatically sorted, and images of each piece are scanned and entered into a central system. Employees can then log into a secure,
web-based system that allows them to view mail and determine what to do with it - deliver physically or digitally, discard or return to sender.
The electronic system improves accountability by creating a virtual paper trail; it also
A March 2012 Congressional report on defense business operations highlighted the program as one of its success stories as DoD
endeavors to overhaul its business management systems and increase efficiencies.
The new digital mail system will do the following:
7:30am to 4:00 pm, Monday through
Snack Bars and Dining Facilities
The snack bars, listed to the right, are operated by the Virginia State Office of Business
Opportunities for the Blind (B.O.B.).
There are four snack bars and approximately 33 fast-food and casual eateries located in the Pentagon.
The snack bars are operated by the Virginia State Office of Business Opportunities for the Blind. For more
information on snack bars and dining facilities please go to https://my.whs.mil/services/dining-retail-and-time-saving-amenities and the chart on the following page. It should be noted that one eatery, Dominic’s, is open 24 hours a
day, 7 days a week, 365 days a year.
RETAIL AND OTHER CONSUMER SERVICES
The Department of Defense Concessions Committee was formed as the Post Restaurant
Council in 1943 and has evolved from basic food service to a full spectrum provider with over
30 food service locations and other consumer services such as 17 retail stores, 290 vending
machines, a steady rotation of “Rovers” and a vehicle maintenance shop providing over $1M per
year to Pentagon and Mark Center employees via Morale, Welfare and Recreation organizations.
The Pentagon comprises a five-acre central plaza, shaped like a pentagon, informally known as
“ground zero,” a nickname based on the presumption that the Soviet Union would target one or
more nuclear missiles at this location in the event of an outbreak of nuclear war.
The enclosed courtyard is frequently used for performances, displays, speeches, award
ceremonies, receptions, and other special events. In addition, the Center Courtyard is used by
Pentagon employees for lunch and fresh air breaks.
Vending machines are located
throughout the building.
Retail and personalized services are
located at the Pentagon to include:
The U.S. Post Office
The Virginia Department of
Motor Vehicles (for Pentagon
Pentagon Federal Credit Union,
Navy Federal Credit Union, and
the Bank of America.
The Department of Defense
Concessions Committee (DoDCC)
oversees all food service, retail,
and vending machines on the
AND SNACK BARS:
DoDCC Office 5B843
7:30 am to 4:30 pm, M-F, 703-697-1262
Virginia Department of
Motor Vehicles: 1-866-DMVLINE
Lorraine’s Snack Bar 2D353
5:00 am to 6:30 pm, M-F, 703-521-1219
Maurice’s Snack Bar 2B1048
6:00 am to 6:00 pm, M-F, 703-521-3154
Patrick’s Snack Bar 1B853
5:00 am to 3:30 pm, M-F, 703-521-4977
Chet’s Snack Bar 2B1048
6:30 am to 4:00 pm, M-F, 703-271-5433
PENTAGON ATHLETIC CENTER
The Pentagon Athletic Center (PAC) is open daily, including weekends and holidays (except
Thanksgiving, Christmas, and New Year’s Day). The hours of operation are 5:00 am to 8:00 pm,
Monday through Friday. Weekend and government holidays hours are 8:00 am to 6:00 pm (at
the Pentagon location). The PAC can be accessed by corridor 7, mezzanine level, G-ring and is
located on the basement level between stairwell 64 (Corridor 6) and stairwell 74 (Corridor 7).
The PAC provides physical fitness facilities and fellowship for DoD military and civilian
personnel who choose to become members. The PAC is a non-appropriated fund activity
operated by the Office of the Administrative Assistant to the Secretary of the Army, Support
Services-Washington. All active-duty, reserve military, and DoD civilian personnel in the NCR
with Pentagon access are eligible to become members of the PAC.
“Civilian personnel” includes contractor employees, technical representatives, and employees
of military banking facilities and credit unions who work on the Pentagon Reservation fulltime
in support of the DoD mission. Contractor membership is not intended to authorize
participation by routine service, delivery, repair, or other similar personnel.
Dues are payable at the start of membership and may be paid annually or in semi-annual
installments. There are also daily, weekly, and monthly rates, as well as rates for Temporary
Duty and Temporary Additional Duty personnel.
For additional information about the PAC please call 703-614-9998 or visit the PAC’s website at
Open every day except Thanksgiving,
Christmas, and New Year’s Day.
Paid membership is required; dues
Group exercise classes
Physical fitness specialists
Full-line strength training equipment
Full-line cardio equipment
Basketball and multipurpose
(badminton & volleyball) courts
Heavy-bag and speed-bag room
Functional Core training room
PT/Stretching/TRX training area
Swim and run club
Outdoor exercise equipment
6-lane/25m-lap swimming pool
and 2 large hot tubs
Saunas and steam rooms
3-lane indoor track (1/9 mile)
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PENTAGON LIBRARY AND
The Pentagon Library and Conference Center is located outside
of the Pentagon building under the River terrace Parade Ground—
to access the facility exit the Pentagon through the corridor 8
entrance towards North Parking on the first floor.
The Conference Center includes a large multi-purpose room
capable of seating 250 people and 14 smaller meetings rooms
of varying sizes and is available for official DoD business or for
functions related to official duty. Located in the conference center
is a grill to provide food services for your participants. All meetings
must have a DoD sponsor and reservations are accepted on
a first come – first served basis. For information or assistance
with scheduling a room, audiovisual support or catering services
contact the Concierge Desk at 703-697-9263. An online scheduler
is available at: https://conference.osd.mil/.
The Pentagon Library provides information resources and research
services to DoD personnel working at the Pentagon and in the
NCR region, including active-duty military, civilians, reservists, and
To become a member of the Pentagon Library, register in person
for a library card. Registration allows members to borrow Library
materials and access electronic resources, such as articles,
reports, and military documents. Through the Pentagon Library,
members have access to a broad range of mission-relevant
information necessary to perform their jobs.
Our expert librarians provide assistance with specialized inquires
and help obtain any books, articles, reports, or documents.
The Library holds a large collection of books and journals. Its online
resources include dozens of article databases and a growing collection of
online reports and documents (including e-books). The collection includes
Military Sciences and Arts, International Relations, Law and Legislative
History, Military Documents, Army Regulations, OSD, and National Capital
Region resources in electronic, paper and microform formats.
Specifically, the collection focuses on:
Leadership: Includes suggested leadership development reading from all
military branches, as well as from the Joint Forces Staff College and the
Combat Studies Institute.
Homeland Defense: Includes material relevant to Border and
Transportation Security Directorate, Emergency Preparedness and
Response, as well as a recent study on the National Strategy for
International Security Affairs: Information for country studies, NATO,
World Organizations and United Nations, as well as the CIA World Fact Book.
Legislative Affairs: Useful information for legal affairs. Includes
Congressional Directory, Code of Federal Regulations, military laws, and
federal, state, and local regulations.
Logistics: Information and Regulations on military installations, rates and
allowances, travel, lodging and dining, and passport services.
Manpower and Personnel: Military benefits, military and civilian employment,
career programs and retirement computations.
History: Resources for historians, includes biographical information on
Army, Air Force, Navy Leaders, Senior Defense Officials, and military history.
To visit the Library’s primary location at the Pentagon, proceed through the E
ring exit of the Pentagon, on the first floor at Corridor 8, and cross the “bridge”
to the PLC2. The Library has a satellite location at the Mark Center on level B1.
Library hours of operation are from 7:30 am to 4:00 pm, Monday
through Friday. The library is closed on holidays. Search the Library’s
collections at http://www.whs.mil/library/.
Hours of operation are
7:00 am-5:00 pm, Monday through
Friday; closed holidays
Large multi-purpose room seats 250
14 smaller meeting rooms
Provides catering services
Collocated within the
Pentagon Conference Center
Circulation and Interlibrary Loan:
and Research Librarians:
Mark Center Library:
The Office of the Pentagon Chaplain supports and provides for the free exercise of religion for all
personnel, military and civilian, assigned to the Pentagon. The Pentagon Chaplain’s mission is:
To offer faithful, dedicated, and compassionate service to God and all people.
To put people first, holding it as a sacred trust to support the faith needs of all, their spiritual
journey, and the need for confidential counsel.
To provide the highest professional standards of pastoral care.
Religious needs are supported through:
Worship services for many distinct faith groups.
Bible studies and prayer breakfasts.
Religious education opportunities.
Support for special religious holidays and events.
Holy Scriptures and religious literature.
Pastoral care and counseling that is completely confidential.
Support in times of challenge and crisis.
The Pentagon Chaplain’s Office conducts religious services in the chapel (Room 1E438) that
adjoins the America’s Heroes Memorial.
For further information, please contact the Pentagon Chaplain’s Office at 703-695-3336 or
e-mail at firstname.lastname@example.org.
Chaplain services support the
free exercise of religion for all
Worship services are available
for many distinct faith groups.
Bible studies and prayer
breakfasts are also available.
Pastoral care and counseling
Hours of Operation:
7:30 am to 4:30 pm, Monday through
Friday, Room 1E443
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